Our business is M365 and Zendesk (amongst other things). We're not really interested in triage or generating replies or gauging sentiment. Out biggest issue is when an issue is spread across multiple tickets and Zendesk search functionality means sifting through multiple tickets to understand WTF is
Our business is M365 and Zendesk (amongst other things). We're not really interested in triage or generating replies or gauging sentiment. Out biggest issue is when an issue is spread across multiple tickets and Zendesk search functionality means sifting through multiple tickets to understand WTF is