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How are you all handling full relational data exports for AI training/reporting?

25 Mar 2026 1 source

Zendesk

Hey all, quick question for the admins here. Our leadership is looking to train a custom AI model on our past 5 years of Zendesk tickets. The native Zendesk JSON/CSV exports are pretty messy when it comes to custom fields and keeping the relational data intact (linking specific users to tickets to e

Sources

How are you all handling full relational data exports for AI training/reporting?

Reddit r/Zendesk 25 Mar 2026

Hey all, quick question for the admins here. Our leadership is looking to train a custom AI model on our past 5 years of Zendesk tickets. The native Zendesk JSON/CSV exports are pretty messy when it comes to custom fields and keeping the relational data intact (linking specific users to tickets to e