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Announcing changes to AI agent reporting

Announced on Rollout starts Rollout ends May 14, 2026 May 18, 2026 June 1, 2026 Zendesk is committed to providing clear, transparent reporting on the value your AI agents deliver. As AI agents evolve to handle a wider range of customer interactions, we are updating our reporting metrics to give you

• Announcing changes to AI agent reporting

  Zendesk Announcements 05 May 2026

  Announced on Rollout starts Rollout ends May 14, 2026 May 18, 2026 June 1, 2026 Zendesk is committed to providing clear, transparent reporting on the value your AI agents deliver. As AI agents evolve to handle a wider range of customer interactions, we are updating our reporting metrics to give you

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