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Announcing Copilot intelligent triage for Professional plans and above

Announced on Rollout starts Rollout ends June 03, 2026 June 25, 2026 July 08, 2026 Zendesk is making AI more accessible by bringing the Copilot add on’s intelligent triage classification to Suite and Support Professional plans and above. This feature uses machine learning to automatically analyze an

• Announcing Copilot intelligent triage for Professional plans and above

  Zendesk Announcements 14 May 2026

  Announced on Rollout starts Rollout ends June 03, 2026 June 25, 2026 July 08, 2026 Zendesk is making AI more accessible by bringing the Copilot add on’s intelligent triage classification to Suite and Support Professional plans and above. This feature uses machine learning to automatically analyze an

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