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Announcing Forethought AI agents by Zendesk for customers

Zendesk

Announced on Rollout on June 4, 2026 June 4, 2026 Zendesk acquired Forethought in early 2026, and we’re pleased to make the Forethought product available to purchase today, June 4, 2026. This announcement answers the following questions: What’s changing? Why is Zendesk making this change? What do I