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Announcing templated opening and closing email responses for AI agents with agentic AI

Announced on Rollout on August 25, 2026 August 25, 2026 We're excited to announce the ability to configure your own opening and closing lines for email AI agents with agentic AI.This announcement answers the following questions: What's changing? Why is Zendesk making this change? What do I need to d

• Announcing templated opening and closing email responses for AI agents with agentic AI

  Zendesk Announcements 24 Aug 2026

  Announced on Rollout on August 25, 2026 August 25, 2026 We're excited to announce the ability to configure your own opening and closing lines for email AI agents with agentic AI.This announcement answers the following questions: What's changing? Why is Zendesk making this change? What do I need to d

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