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Announcing the Employee Service AI Agents (EAP)

Announced on Rollout starts July 10, 2026 July 30, 2026 Zendesk is excited to introduce a new AI agent experience designed for employee service. This update brings AI-native support directly to your employees, helping resolve internal requests faster and more securely within their existing workflows

• Announcing the Employee Service AI Agents (EAP)

  Zendesk Announcements 30 Jun 2026

  Announced on Rollout starts July 10, 2026 July 30, 2026 Zendesk is excited to introduce a new AI agent experience designed for employee service. This update brings AI-native support directly to your employees, helping resolve internal requests faster and more securely within their existing workflows

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