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Service Incident - April 15, 2026 - Support | All Pods

SummaryOn April 15, 2026, between 15:17 UTC and 16:25 UTC, customers using Support across all pods experienced stale and inaccurate ticket views. The issues involved missing tickets, tickets displayed in incorrect views, and incorrect ticket information such as status and assignee, resulting in dela

• Service Incident - April 15, 2026 - Support | All Pods - Ticket views are not loading accurately

  Zendesk Service Notifications 16 Apr 2026

  SummaryOn April 15, 2026, between 15:17 UTC and 16:25 UTC, customers using Support across all pods experienced stale and inaccurate ticket views. The issues involved missing tickets, tickets displayed in incorrect views, and incorrect ticket information such as status and assignee, resulting in dela

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