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Service Incident - July 9, 2026

SummaryOn July 9, 2026, some customers experienced issues loading the Forethought Solve widget and saw elevated errors when the widget attempted to communicate with our backend services. The issue was caused by a software change that increased backend workload and led to timeouts. Timeline July 09,

• Service Incident - July 9, 2026 - Forethought | Solve widget load failures and elevated API errors

  Zendesk Service Notifications 16 Jul 2026

  SummaryOn July 9, 2026, some customers experienced issues loading the Forethought Solve widget and saw elevated errors when the widget attempted to communicate with our backend services. The issue was caused by a software change that increased backend workload and led to timeouts. Timeline July 09,

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• Service Incident - July 9, 2026 - Support | All Pods
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