← Back to news

Zendesk Completes Acquisition of Forethought

Zendesk today announced the completion of its acquisition of Forethought, an AI agent platform enabling Zendesk…

• Zendesk Completes Acquisition of Forethought

  Zendesk Press Releases 30 Mar 2026

  Zendesk today announced the completion of its acquisition of Forethought, an AI agent platform enabling Zendesk…

• Announcing changes to how WhatsApp users are identified
  1 source 14 May 2026
• Announcing parent-child relationships EAP and roll-up summary fields for custom objects
  1 source 14 May 2026
• Announcing the integration of the action builder with AI agents
  1 source 13 May 2026
• Scheduled Maintenance - June 2-30, 2026
  1 source 12 May 2026
• Announcing support for custom objects and action labeling in action flows
  1 source 12 May 2026