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Service Incident - July 24, 2026 - Support | Multiple Pods

SummaryOn July 24, 2026, between 10:45 UTC and 11:12 UTC, Premier customers across several pods experienced intermittent server errors, which caused occasional difficulties accessing Zendesk Support and Ticketing services.TimelineJuly 24, 2026 11:34 UTC | July 24, 2026 4:34 AM PTWe’re currently inve

• Service Incident - July 24, 2026 - Support | Multiple Pods - Customers experiencing server errors when trying to access their Zendesk instances

  Zendesk Service Notifications 28 Jul 2026

  SummaryOn July 24, 2026, between 10:45 UTC and 11:12 UTC, Premier customers across several pods experienced intermittent server errors, which caused occasional difficulties accessing Zendesk Support and Ticketing services.TimelineJuly 24, 2026 11:34 UTC | July 24, 2026 4:34 AM PTWe’re currently inve

• Announcing live call transcripts in the Zendesk Agent Workspace for Contact Center
  1 source 29 Jul 2026
• Announcing the ability to view live call transcripts in the Zendesk Agent Workspace
  1 source 29 Jul 2026
• Announcing the ability to view live Voice call transcripts in the Zendesk Agent Workspace
  1 source 29 Jul 2026
• Service Incident - July 23, 2026 - Support | Multiple Pods
  1 source 29 Jul 2026
• Announcing enhanced call transfer experience for native Contact Center
  1 source 28 Jul 2026